Frequently Asked Questions:

General Questions

  • SōLSTAY currently has one location. We are located at 2312 River Ave, Sandusky, OH 44870 on Lake Erie. We are a half mile from Cedar Point and 15 minutes from Kalahari. For any questions, feel free to email us at solstaylodging@gmail.com.

  • We offer 14 cozy houseboats and 3 lakeside cottage units. Most of our houseboats sleep 2 people, while one boat sleep up to 4. However, the Cozy Waterfront Cottage sleeps 5; the Waterfront Getaway cottage accommodates 8 and the Waterside Cottage Retreat unit sleeps 4.

  • All of our cozy houseboats have expansive windows to give you a clear view of the beautiful bay. Our Tiny Houseboats sleep 2 and offer: Wi-fi, solar power, and all linens. Our Lux Houseboats sleep 2 and offer: air conditioning, smart TV, mini fridge and all linens. Private, luxury bathrooms with hot showers are provided a few steps from the dock in the common area. Learn more about all of our SōLSTAY-crafted houseboats.

  • Our Cozy Waterfront Cottage, which sleeps up to 5, offers all your basic cooking needs which include pots and pans, dishes, glassware and silverware. The kitchen includes a full size refrigerator/freezer, an oven, a microwave, a dishwasher, and a Keurig for your morning coffee. There is also a breakfast bar that can seat 3. The bathroom has a full size shower and is equipped with soaps, towels and a hair dryer. Each bedroom has a a bed with linens and pillows provided, along with a closet. The unit also has a washer and dryer. The cottage has wifi, a Roku TV, and games for guests to enjoy. Learn more about our land accommodations.

    The main lakeside cottage offers two separate units, one upstairs and one downstairs:

    The Waterfront Getaway, the upper unit, has a majestic view of the bay from its deck, kitchen and living room. It sleeps 8 people across 3 bedrooms. Two of the bedrooms have queen sized beds, while the third bedroom has two twin size beds. Its fully stocked kitchen has the cooking and dining essentials you need and is outfitted with a full sized refrigerator/freezer, oven, microwave, dishwasher and Keurig so that you could cook all your meals at SōLSTAY if you choose. It also has one bathroom with a full size shower and vanity. Of course we provide shampoo, towels, linens, etc. for you. The unit has wifi, multiple Roku TVs, and games for our guests to enjoy.

    The Waterside Cottage Retreat, or downstairs unit, is a one bedroom, one bath unit that sleeps up to 4. This unit has a great view of the bay from its living room and kitchen windows. The kitchen is equipped with a full sized refrigerator/freezer, an oven, a microwave, and a Keurig. The bedroom is furnished with a queen size bed and reading chair. In the living space, there is a pull out couch and a designated work space. The bathroom has a full size shower and vanity. The unit is equipped with all the essentials you will need for a great stay. These include pots and pans, silverware, soaps, towels, linens, etc. The space has wifi, a Roku TV, and games for our guests to enjoy.

  • Each cottage unit has a bathroom with a full sized shower within the unit. The houseboats will utilize the luxury shower house. The shower house includes 3, individually locked bathrooms. Within each bathroom, there is a toilet, a sink, mirror, and a full sized shower. Each bathroom is equipped with the soaps and other toiletries you will need. There are hooks for your towels and other personal items inside as well.

  • All units on land and water come with all the necessary linens and towels you will need for your stay.

  • BOOK NOW or click on any of our book now buttons on our site and you will be taken directly to ResNexus where you can book online. You can also reach us via email at solstaylodging@gmail.com.

For your visit at SōLSTAY:

  • Each unit on our property comes with all linens, towels, toiletries, some games and more! All you need to bring is your bag and a great attitude for a fun getaway!

  • Each cottage unit has a coffee maker located inside the unit. For the houseboats, there is a Keurig in our Bait Shop Lounge. All cups and pods are supplied at the coffee corner.

  • The cottages have stoves and full kitchens. Our houseboat guests can cookout in the common area where we have grills, BBQ tools, tables and seating, all while looking out at the beautiful nightly sunsets.

  • Follow your check in instructions in the Airbnb app or your email, if you booked directly, as each unit has slightly different instructions. We also have signage and numbers to help direct you to your unit.

  • Parking is located in our main property entrance. We ask that all guests park along the railroad ties to the left of the property when you pull in.

  • The main strip of shopping is just 5 minutes, on 250 or Milan Rd., from the property! Here you can find everything you need from a Kroger, to an Aldi, to a Meijer and a Walmart!

  • The city of Sandusky has so much to offer! Whether you are here to visit Cedar Point (only 1.8 miles from SōLSTAY) or enjoy the lake town, there is so much to do. Rent a pedicab and receive a tour of Downtown Sandusky, hike the Pipe Creek Wildlife area, take the ferry over to the islands or just walk and shop the Downtown area! And there are so many unique places to grab a bite to eat just minutes away! Check these recommendations out!

  • Check in is 3pm - in the summer months we typically encourage guests to check in and get their stuff dropped off at their unit and then enjoy the outdoor space and local attractions around!

  • You'll be given a code to your lock or lock box to get into your unit the morning of check in for your stay.

  • Check out is 11am. If you need a late check out please ask ahead of time to a staff member or message in your booking app to see if this can be accommodated.

  • If you need any extras, feel free to message in the Airbnb app, send an email to solstaylodging@gmail.com or text us at (419) 504- 3052, and a team member will drop some extras by or you can stop by the general store during open hours to ask for them as well!

  • Every guest is both important and special to us. Your stay is non-refundable if cancelled within 30 days before your stay. If your travel plans change and you must cancel your reservation, please call us to do so.

    In the unlikely event that you must cancel with less than thirty (30) days notice, shorten your stay or check out early, please understand that we must ask you to take responsibility for your entire reservation. If we can rebook the unit, a full or partial refund will be made.

    If you need to move your arrival date to a later date, and you conact us at least 10 days prior to your original arrival date, you will not incur any penalities. Please remember, the length of your stay cannot be changed without penalty.

    Rates/policies are subject to change and vary during high impact periods and special requests.

  • For a medical e ergency, please call 911,

    For all other emergencies, our team is available 24/7 to assist within the app you booked through or via email at solstaylodging@gmail.com so be sure to message us for assistance.